As a business we always have our clients’ best interests at the heart of everything that we do, and we strive for excellence, if however, you identify something that we could have done better please speak to your financial adviser and give us a chance to put it right. If you wish to raise a formal complaint you can do so by contacting our complaints manager in writing to Benchmark Capital Limited, Broadlands Business Campus, Langhurst Wood Road, Horsham, West Sussex, RH12 4QP or via e-mail to complaints@benchmarkcapital.co.uk. Alternatively, you can telephone 01403 334455.
The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service, please visit www.financial-ombudsman.org.uk.
